Zoom Support

For questions about Zoom functionality and training: Email consult@usc.edu Phone 213-740-5555, option 1

Zoom

Zoom Virtual Backgrounds The virtual background feature allows you to display an image or video as your background during a Zoom Meeting. This feature works best with a green screen and uniform lighting, to allow Zoom to detect the difference between you and your background. The guide below will help you navigate adding a background…

Zoom Meeting

Intro to Zoom Zoom provides a high-quality, mobile-optimized, video and audio conferencing service for free to all USC students. If you do not have a USC Zoom account yet, follow the instructions below. If you do have an existing Zoom account through a USC school, administrative unit or 2U- administered on-line Master’s program, please read our Note on…

Zoom Rooms

Zoom Rooms – In Person Learn how to use Zoom enabled classrooms, in person instruction, while on campus. Zoom Rooms – Hybrid Learn how to use Zoom enabled classrooms, for hybrid instruction, while on campus.

Zoom Meeting

Zoom is a videoconference and audioconference software hosted in the cloud that enables communication across many mobile devices, desktop computers and video-enabled classrooms. Zoom is available to all faculty and students. If your school uses a different videoconferencing platform, please consult your school’s IT department. Other links that might be useful: Quick Reference Guides Step-by-Step…

Zoom Rooms

Zoom Rooms – In Person Learn how to use Zoom enabled classrooms, in person instruction, while on campus. Zoom Rooms – Hybrid Learn how to use Zoom enabled classrooms, for hybrid instruction, while on campus.

Zoom

Security Settings Learn best practices for securing your meetings. Before Class Resources related to the key tasks to complete before Class Begins During Class Resources related to the key tasks to complete During Class After Class Resources related to the key tasks to complete After Class

Blackboard Training Day

Review live training sessions from Blackboard Training Day. Login to Zoom to access the training videos. Visit Zoom.us to login or click any of the below links and login using SSO. Training Videos

Slack Training For Faculty, Staff and Slack Admins

Join resident Slack experts Andrew Grayson and Jessica Godoy for a comprehensive overview of the Slack platform. Topic covered in the sessions will include: Getting Started with Slack Use Cases for the Classroom Class discussions, class updates and announcements, course-related questions and crowdsourced answers, upload and share documents and files Use of the Channel Tools…

Security

VPN Learn how to use various tools to attend, participate, and collaborate in the remote classroom environment. SentinelOne To prevent the spread of computer viruses and spyware, install SentinelOne antivirus software on your Windows and Mac personal devices.