News

New Zoom Features for Exam Proctoring

Responding to faculty requests, ITS is changing recording settings in Zoom. Starting Thursday, February 19, the gallery view on Zoom cloud recordings will be enabled, allowing faculty and students to see video thumbnails of up to 24 students in Zoom recordings. As previously announced by the Provost, USC has discontinued the use of Respondus Monitor…

Slack Channels for Courses To Be Available by Monday, January 18

Please be aware that the creation of Slack channels for spring semester courses was impacted by a nationwide Slack outage earlier this week and, unfortunately, has been processing slower than we had anticipated.  At this time, 78% of the channels have been already been created and ITS expects the remaining auto-generated Slack course channels to…

Blackboard Annual Upgrade – Spring 2021

The annual upgrade for USC Blackboard will take place between Monday, December 28 and Thursday, December 31. Here’s information on the new and improved features you can look forward to after the upgrade and where you can go to learn more about these and other features of Blackboard.

Delete a Zoom Instance

The instructions below outline how to delete a Zoom instance: Log onto usc.zoom.us.   Click Meetings in the left panel. Click the Delete button next to the meeting instance.

Reassign Zoom Session to New Host

The instructions below outline how to reassign your Zoom session to a new host: Log onto usc.zoom.us.   Click Meetings in the left panel. Click the Delete button next to the meeting instance for the lab. Ask TA to logon onto Blackboard. Ask TA to Set up a Zoom Meeting from Blackboard with TA as host as shown in this video.

Provide a Single Zoom Link to All Students

If two classes were set up for the same section, you will need to provide a single Zoom meeting link to all students The instructions below outline this process:  Log onto usc.zoom.us.   Click Meetings in the left panel. Click the first of the two class instances that are double-booked. 4. Click Copy Invitation. 5. Click the Copy Invitation button on the pop-up screen. 6. Logon…

New Resource for Online Teaching

Information Technology Services, the USC Center for Excellence in Teaching (CET) and the USC Office of Academic Records and Registrar have collaborated to produce a document to help faculty understand how to apply the legal requirements of the Family Educational Rights and Privacy Act (FERPA) to their online courses. Link: Teaching Online and FERPA For…

USC’s First Slack Day Was A Treat!

On Tuesday, October 27, more than 140 people joined the #trojan-slack-day channel and engaged with Information Technology Services (ITS), representatives from Slack and others across the university during USC’s first-ever Slack-or-Treat Day. The event was full of interactive activities, learning sessions, tips and tricks and ways to use Slack at USC, giving participants a new…

Slack or Treat Day Links and Resources

Did you miss the Slack -or-Treat festivities? Not to worry, we have all of the information you need! Watch the videos below to learn more. Slack Day Powerpoint Presentations

Zoom Updates

Bookmark this post to stay up to date on the latest features for your USC Zoom account. If you have any questions on the information you find on this page, please contact ITS Support. This page will detail major updates impacting USC. For a full listing of all Zoom updates, see the following links on…

Provide a Single Zoom Link to All Students

If two classes were set up for the same section, you will need to provide a single Zoom meeting link to all students The instructions below outline this process:  Log onto usc.zoom.us.   Click Meetings in the left panel. Click the first of the two class instances that are double-booked. 4. Click Copy Invitation. 5. Click the Copy Invitation button on the pop-up screen. 6. Logon…

Trouble Logging Into Your Courses?

For students to gain automatic entry to course Zoom meetings in Blackboard (i.e., without being placed in the Waiting Room), you must use the Sign in with SSO option when logging into Zoom. Follow these simple steps to ensure you are logging into your Zoom course meetings properly: Close any browsers that are logged into…