News

New Zoom Features

Zoom is getting even smarter with new AI-powered features for faculty and staff:  AI Meeting Summaries: Get instant, automated summaries of your meetings—no more tedious note-taking! 📄  Real-Time Transcription: Accurate, live transcriptions for easier follow-ups and enhanced accessibility. 📝  Plus, we’re rolling out incredible productivity enhancements for faculty and staff:  Meeting capacity increased from 300…

Zoom and Slack Open Office Hours Set

Do you have questions about Zoom or Slack? ITS will hold Open office hours so you can ask questions and learn tips and tricks. Thursday, May 16, from 10 to 11 a.m. and again from 4 to 5 p.m.Tuesday, May 21, from 10 to 11 a.m. and again from 4 to 5 p.m. https://usc.zoom.us/j/94388175070?pwd=N2l2cEN5TkxCRVdlOXZrUWFRQUdMZz09 Meeting…

Duo Verified Push

What is Changing? Starting Jan. 24, 2024, the Duo experience is changing for staff, faculty, student workers, and affiliates (iVIPs). To streamline and secure your account: There will be a newer, streamlined Duo experience. We will launch a new security feature called Verified Push. Duo Mobile App Passcodes are being turned off. Other Duo login options…

Duo Universal Prompt

What is Changing? We are excited to launch a new USC Single Sign-on feature that better streamlines and secures your login. Starting January 24, 2024, the Duo login experience will take on a new look and feel. Duo Login Experience Updates Login faster with fewer clicks. Duo will look slightly different and with an updated…

Zoom and Slack Channels Ready for Fall Classes

ITS has completed auto-provisioning Slack channels and Zoom links for fall classes. (Auto-provisioning is setting up classes in the system so they are ready to be joined participants.) All auto-provisioned Zoom links for the fall semester are available on Blackboard.usc.edu. Open office hours are scheduled for Zoom and SlackTuesday, Wednesday, and Friday, 10-11 a.m., during…

Zoom Features for Exam Proctoring

Responding to faculty requests, ITS is changing recording settings in Zoom. The gallery view on Zoom cloud recordings is enabled, allowing faculty and students to see video thumbnails of up to 24 students in Zoom recordings. As previously announced by the Provost, USC has discontinued the use of Respondus Monitor for online exam proctoring. The…

New Resource for Online Teaching

Information Technology Services, the USC Center for Excellence in Teaching (CET) and the USC Office of Academic Records and Registrar have collaborated to produce a document to help faculty understand how to apply the legal requirements of the Family Educational Rights and Privacy Act (FERPA) to their online courses. Link: Teaching Online and FERPA For…

Zoom Updates

Bookmark this post to stay up to date on the latest features for your USC Zoom account. If you have any questions on the information you find on this page, please contact ITS Support. This page will detail major updates impacting USC. For a full listing of all Zoom updates, see the following links on…

Provide a Single Zoom Link to All Students

If two classes were set up for the same section, you will need to provide a single Zoom meeting link to all students The instructions below outline this process:  Log onto usc.zoom.us.   Click Meetings in the left panel. Click the first of the two class instances that are double-booked. 4. Click Copy Invitation. 5. Click the Copy Invitation button on the pop-up screen. 6. Logon…

Trouble Logging Into Your Courses?

For students to gain automatic entry to course Zoom meetings in Blackboard (i.e., without being placed in the Waiting Room), you must use the Sign in with SSO option when logging into Zoom. Follow these simple steps to ensure you are logging into your Zoom course meetings properly: Close any browsers that are logged into…