What is Changing? Starting Jan. 24, 2024, the Duo experience is changing for staff, faculty, student workers, and affiliates (iVIPs). To streamline and secure your account: There will be a newer, streamlined Duo experience. We will launch a new security feature called Verified Push. Duo Mobile App Passcodes are being turned off. Other Duo login options…
News
Duo Universal Prompt
What is Changing? We are excited to launch a new USC Single Sign-on feature that better streamlines and secures your login. Starting January 24, 2024, the Duo login experience will take on a new look and feel. Duo Login Experience Updates Login faster with fewer clicks. Duo will look slightly different and with an updated…
Zoom and Slack Channels Ready for Fall Classes
ITS has completed auto-provisioning Slack channels and Zoom links for fall classes. (Auto-provisioning is setting up classes in the system so they are ready to be joined participants.) All auto-provisioned Zoom links for the fall semester are available on Blackboard.usc.edu. Open office hours are scheduled for Zoom and SlackTuesday, Wednesday, and Friday, 10-11 a.m., during…
Zoom Features for Exam Proctoring
Responding to faculty requests, ITS is changing recording settings in Zoom. The gallery view on Zoom cloud recordings is enabled, allowing faculty and students to see video thumbnails of up to 24 students in Zoom recordings. As previously announced by the Provost, USC has discontinued the use of Respondus Monitor for online exam proctoring. The…
New Resource for Online Teaching
Information Technology Services, the USC Center for Excellence in Teaching (CET) and the USC Office of Academic Records and Registrar have collaborated to produce a document to help faculty understand how to apply the legal requirements of the Family Educational Rights and Privacy Act (FERPA) to their online courses. Link: Teaching Online and FERPA For…
Zoom Updates
Bookmark this post to stay up to date on the latest features for your USC Zoom account. If you have any questions on the information you find on this page, please contact ITS Support. This page will detail major updates impacting USC. For a full listing of all Zoom updates, see the following links on…
Provide a Single Zoom Link to All Students
If two classes were set up for the same section, you will need to provide a single Zoom meeting link to all students The instructions below outline this process: Log onto usc.zoom.us. Click Meetings in the left panel. Click the first of the two class instances that are double-booked. 4. Click Copy Invitation. 5. Click the Copy Invitation button on the pop-up screen. 6. Logon…
Trouble Logging Into Your Courses?
For students to gain automatic entry to course Zoom meetings in Blackboard (i.e., without being placed in the Waiting Room), you must use the Sign in with SSO option when logging into Zoom. Follow these simple steps to ensure you are logging into your Zoom course meetings properly: Close any browsers that are logged into…
Delete a Zoom Instance
The instructions below outline how to delete a Zoom instance: Log onto usc.zoom.us. Click Meetings in the left panel. Click the Delete button next to the meeting instance.
Reassign Zoom Session to New Host
The instructions below outline how to reassign your Zoom session to a new host: Log onto usc.zoom.us. Click Meetings in the left panel. Click the Delete button next to the meeting instance for the lab. Ask TA to logon onto Blackboard. Ask TA to Set up a Zoom Meeting from Blackboard with TA as host as shown in this video.