Do you have a question about setting up or using Brightspace for your courses at USC? Below are the support and training options available for USC faculty, staff, and students. 

Brightspace Help Line (available 24/7/365) 

• Call 888-895-2812 
• Answered by the vendor, D2L  

Brightspace Support 

• usc@d2l.com  
• Opens a ticket with the vendor, D2L 

USC Brightspace Support for Course-Related Requests: 

• ITS Email Support: brightspace@usc.edu 
• ITS Support Desk Hotline: 213-740-5555 (Students dial 1; Instructors dial 2) 

How-To Guides 

• Brightspace Help for Students 
• Brightspace Help for Instructors and TAs 

Schedule a 1:1 Consultation  

• Schedule a 20-minute virtual consultation with the Brightspace Support Team! 

Facilitated Training  

• Faculty have several options available to them for facilitated training. Please visit the Center for Excellence in Teaching to sign up for USC Brightspace Facilitated Training 

Help for Students 

Reset Your Password 

• itservices.usc.edu/uscnetid